We appreciate that from time-to-time, you may have a question about your stay or the facilities available at Annabelle Rooms. This is why we have created a frequently asked questions page with a comprehensive list of questions and answers for our guests. If you still have a question, you are welcome to click the button below to give Margaret a call.
Got A Question?
Do you have on-site parking?
There is free parking outside the property and on along Sandown Road itself and the surrounding roads.
Do you have a twin room?
Yes, we do! Room 7 (the Superior Queen Room) is located on the 2nd floor and could be split into a twin room depending on the length of stay. I would request that you contact us directly to discuss this in more detail prior to making a reservation.
We are planning to arrive late. Can I check in at 11pm?
Yes, this is not a problem as your key is retrieved from a key safe box on the outside of the property. Details are sent to you the day before your check-in. May I advise, we operate a quiet policy between 23.00 and 06.00 Thank you.
What floor is the family room on?
The family room is on the first floor.
Are the bathrooms shared or private?
All rooms have their own private en-suite facilities.
What floor is the King room on?
We have two King rooms. Room 4 is located on the first floor (named the family suite as it also has a sofa bed). Room 9 can be found on the second floor.
Do you have any ground floor rooms?
Our ground floor rooms are Room 1 (double room)and Room 2 (single room). May I advise that there are 5 steps leading up to the property itself.
Are you able to provide a cot?
Yes, we can but this is subject to availability and there is no charge for providing you with a cot. For your child's safety, we request you bring your own baby bed linen.
Can we bring food into our room?
Yes, this is ok with us.
Is there a fridge in the room?
Yes. The single rooms have 4L mini-fridges, and the double/king/SK rooms have 10L mini-fridges. The family room has a full-size drinks fridge.
Do you have a lift?
The property does not have a lift.
Do you have irons in the rooms?
We don’t have irons in the individual rooms. However, we do have a guest ironing room with an ironing board on the first floor.
Are the rooms en-suite?
Yes, they are.
How many bedrooms are in the family room?
The family room has 2 bedrooms. A double bed is in the first room, leading through to the second bedroom with 3 single beds.
What are your check in and check out times?
Check-in is from 3pm and the check-out time is 10.30am
Do you allow dogs?
We do not allow dogs unless they are assistance dogs.
Do you have a place to store luggage or an option to drop bags off?
Yes, no problem at all. We can assist with an early bag drop but please contact us directly to arrange.
Is Room 3, the family room, 2 separate rooms, or are all the beds in one room?
Family Room 3 which sleeps up to 5, has 2 separate bedrooms. As you enter there is a family bathroom, then a bedroom with a double bed, leading to a separate bedroom with 3 single beds.
I have medical needs. Does the room have a fridge?
Yes. All rooms are equipped with a mini fridge. If you were to need more space, I can always provide a second one.